Publications of the project PARADISO

Basic Guidelines for providing healthcare
services to LGBTQI people

As part of the project PARADISO, this booklet was created, aiming to inform healthcare professionals about the basic principles and good practices for providing services to LGBTQI people. More specifically, the booklet covers the sections of

  • primary health care,
  • mental health,
  • sexual and reproductive health, as well as
  • basic principles for providing healthcare services to LGBTQI people.

Furthermore, this booklet includes the basic terminology on sexual orientation, gender identity and expression, and sex characteristics, as well as basic information on the national legal framework in Greece and LGBTQI rights. Moreover, it includes contact information for LGBTQI organisations in Greece, aiming to increase the cooperation between health professionals and the LGBTQI community, as well as human rights organisations and bodies/institutions that record incidents fo violence and/or discrimination. Finally, the booklet refers to some important days for the LGBTQI community.

Field research on the knowledge, attitudes and practices
of health professionals in Greece

As part of the project’s effort to raise awareness of the issues LGBTQI people face when accessing the healthcare system in Greece and to train healthcare professionals who will be able to provide high-quality services to LGBTQI people a field research was conducted, to  acquire insight about inequalities and discrimination among healthcare providers, and to identify the areas where intervention is needed; to explore to what extent health professionals are aware of LGBTQI definitions, rights and needs in Greece; to indicate gaps in existing provision of health care services in the health system regarding LGBTQI people.


The study consists of:

  • One online survey that was aimed at healthcare professionals
  • Two focus groups with the two principal stakeholder groups: people from LGBTQI organizations and healthcare professionals
  • Five consultation meetings on key issues with the participation of LGBTQI community and healthcare professionals.
  • Literature review


Publications from other organisations
and institutions

Standards of Care for the Health of Transgender, and Gender Nonconforming People

The World Professional Association for Transgender Health promotes the highest standards of health care for individuals through the articulation of Standards of Care (SOC) for the Health of Transgender, and Gender Nonconforming People. The SOC are based on the best available science and expert professional consensus.

The overall goal of the SOC is to provide clinical guidance for health professionals to assist transgender, and gender nonconforming people with safe and effective pathways to achieving lasting personal comfort with their gendered selves, in order to maximize their overall health, psychological well-being, and self-fulfillment. This assistance may include primary care, gynecologic and urologic care, reproductive options, voice and communication therapy, mental health services (e.g., assessment, counselling, psychotherapy), and hormonal and surgical treatments. While this is primarily a document for health professionals, the SOC may also be used by individuals, their families, and social institutions to understand how they can assist with promoting optimal health for members of this diverse population.

This is the 7th version of the Standards of Care since the original 1979 document. The first six versions were published in 1979, 1980, 1981, 1990, 1998, and 2001.

Standing up for the human rights of intersex people – How can you help?

OII Europe in collaboration with ILGA Europe published in 2015 a toolkit, targeting allies of intersex. The toolkit’s aim is to raise awareness, by offering basic information regarding sex characteristics and intersex variations, the discrimination that intersex people are facing in various contexts, as well as to offer basic and clear guidelines on the ways organisations and individuals can actively support intersex people.

Supporting your intersex child

ΙGLYO (International LGBTQI Youth and Student Organisation), OII Europe and EPA (European Parents Association), created a guide for the parents of intersex children. The aim of the guide is to introduce parents to intersex issues and offer advice on the way they can better support their intersex child, and where they can find more information.

Working with victims of anti-LGBT hate crimes

This handbook was developed by the team of the Come Forward project with the aim of providing people working with victims of hate crimes a practical tool on how to accommodate the specific needs of LGBT victims. It provides professionals working with victims and witnesses in institutions and organizations where people can report crimes and receive support (police, prosecutors, non-governmental organizations etc.) with simple and relevant information needed to better understand transphobic and homophobic violence, the experiences and perspectives of the victims, and how to ensure maximal support and safety for the victims. It also includes specific and practical guidelines and tips on how to work and communicate with LGBT victims taking into consideration their specific needs and vulnerability.

Hate crime: A guide for LGBT+ people

Developed by partners of Come Forward project, this infopack aims to equip victims of anti-LGBT hate crime with practical tools on how to recognize and report a possible hate crime or hate speech incident. By distinguishing the types of hate crimes that LGBT people face, it includes a brief outline of the rights of victims of anti-LGBT hate crime following a summary of the legislative procedure. Furthermore, it provides an extensive list of victim support and reporting centers in the respective country and empowers anyone—be they a victim or a bystander—to clearly identify and report any hate crime or hate speech instance.

Homophobia and Transphobia in Greece: A guide for professionals and every concerned citizen

A guide from Colour Youth – Athens LGBTQ Youth Community on the phenomenon of homophobia and transphobia in Greece. The guide’s aim is to provide accurate information and guidelines for people who have experienced, are experiencing or are afraid they may experience violence or discrimination – on the grounds of their gender identity/expression and/or sexual orientation – as well as to professionals of public and private social services/bodies that provide services to LGBT people.

The guide is available only in Greek.

Intersectional activism guide for sex workers and their allies

Red Umbrella Athens and Positive Voice organised, for the first time in Athens, a workshop with the title «Sex Working Community Mobilisation Training», with the support and co-financing of the organisations «International Committee on the Rights of Sex Workers in Europe» (ICRSE) and «Sex Workers’ Rights Advocacy Network» (SWAN). Aim of the workshop was to empower the community of sex workers in advocating for changes in the legal framework and to accurately inform them on the negative effects of the Swedish model compared to the model of New Zealand, which fully decriminalises sex work. During the workshop, an informative guide on the rights of sex workers was created in cooperation with the European network ICRSE.

The guide is available only in Greek.